*The digital revolution in local tourism

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14 March 2025

The digital revolution in local tourism

Reshaping Cornwall's Visitor Experience

Cornwall has always been a jewel in Britain's tourism crown, but digital tourism in Cornwall is fundamentally changing how visitors explore our stunning coastlines and historic towns. As we launch Signpost, our new digital companion for Cornwall adventures, it's fascinating to observe how technology is transforming local experiences. This transformation is happening now, creating new opportunities for both visitors and businesses.

The modern traveller no longer arrives with just a guidebook and a map. They seek authentic, personalised experiences through platforms that provide real-time information and local insights that traditional guides simply can't offer. This shift in behaviour presents both challenges and opportunities for Cornwall's destinations and local businesses alike.

How Digital Tourism Enhances Cornwall's Appeal

Recent research from Google's Travel Study 2023 shows that 83% of leisure travellers use their smartphones throughout their journey, making mobile technology an essential part of modern travel. Yet, many of Cornwall's local attractions and hidden gems remain digitally invisible, creating a disconnect between potential visitors and remarkable experiences.

Our team spent months speaking with Cornwall business owners, tourism experts, and visitors to understand this gap. The resounding message? People want authentic, accessible digital tourism experiences without losing the spontaneity that makes travel magical.

The Future of Cornwall's Digital Tourism Landscape

For Cornwall's tourism sector, which contributed £2.1 billion to the local economy in 2022 (Visit Cornwall Annual Report), embracing digital transformation isn't just about staying current – it's about sustainable growth and community prosperity. With over 4.5 million visitors annually (Visit Cornwall Tourism Statistics 2023), digital tourism in Cornwall represents innovative solutions to enhance visitor experiences while supporting local businesses.

The future of Cornwall's visitor economy lies in bridging the physical and digital worlds, creating seamless experiences that enhance rather than replace real-world exploration. As we prepare to welcome millions of visitors in 2024, the question isn't whether to embrace digital tourism solutions, but how to implement them thoughtfully and effectively.